Via The Washington Times:
In another email, from 2012, Ms. Lerner acknowledges that the agency’s handling of the tax-exempt applications had been bungled at the beginning, though she said steps had been taken to correct problems.
“It is what it is,” she wrote in the email, released Thursday by the Ways and Means Committee. “Although the original story isn’t as pretty as we’d like, once we learned [that we were] off track, we have done what we can to change the process, better educate our staff and move the cases. So, we will get dinged, but we took steps before the ‘dinging’ to make things better and we have written procedures.”
That email suggests that agency employees knew they had gone overboard in their scrutiny — despite top IRS officials telling Congress that there was no special scrutiny of conservative groups.